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Data protection notice

Neudorff takes the protection of personal data very seriously and complies with appropriate data protection provisions, particularly the regulations of the German Telemedia Act (TMG) and the German Data Protection Act (BDSG). Below are the specific details of when we collect data, what data we collect and how we use it

Anonymous data collection

You can use our website without revealing your identity. We only store impersonal access data, such as the name of your Internet service provider, the page you visited us from, the name of the files requested and the access date. This information is evaluated solely for statistical purposes and cannot be used to identify individuals. We only record personal details if you have communicated these to us voluntarily in the course of visiting our website.

Use of cookies

We use so-called cookies on some pages to make our website appealing to visitors and to facilitate use of certain features. These are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard drive once you end your browser session (“session cookies”). In contrast, the so-called “permanent cookies” remain on your computer and enable us, e.g. to highlight your read/unread articles in the forum. It is also possible to use our website without cookies, but some features will be unavailable as a result.

The majority of browsers are set up so that you accept cookies automatically. However, you can deactivate the storage of cookies or set up your browser so that it informs you as soon as cookies are sent.

Collection, processing and usage of personal data

The personal details you provide are collected, processed and used exclusively to enable us to conduct competitions or to respond to your queries.

Your personal details may be passed on to service providers and partner companies who are helping us to fulfil the purposes listed above. These companies are only permitted to use your personal details as so-called contract data processors to fulfil their tasks on our behalf and are obligated to comply with the appropriate data protection regulations.

Occasionally, we may be forced to disclose your data because of statutory regulations or legal processes. If this is required in order to process your queries, then we may also forward your individual queries to our applicable sales partner abroad, who will then contact you directly. Aside from these circumstances, however, your personal details will not be passed to third parties.

Your stored personal details will only be processed in countries of the European Economic Area.

Your right to information, correction and deletion of your personal data

You have the right to request information at any time concerning what data we have stored about you and for what purpose this data was stored. Furthermore, you may report inaccurate data or have data deleted if it has been wrongfully stored or is no longer required. To exercise these rights please contact us by telephone on +49 (0)5155 62 44 888 or by email at

Links to other websites

Our online presence may contain links that lead to third-party websites. We have no influence over the content and layout of sites provided by external suppliers. These data protection regulations do not apply in this respect.

Use of social plugins

Our website uses programs (so-called “plugins”) of the social networks Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA), Google+ (Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA) and Twitter (Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103).

No data is sent to these companies when you simply visit our website. The actual plugin of the applicable social network is only loaded when you click on the “Like” (Facebook), “g+1” (Google) and “Tweet” (Twitter) graphics. Your browser then makes a direct connection with the servers of the applicable social network, after which the content of the plugin is forwarded to your browser and is then integrated from this into our website that you are viewing. Simultaneously, the information that you have accessed on our website, together with your IP address and other information where applicable, is sent to the relevant social network. If you are logged in at this point to your personal user account with the applicable social network, then the applicable social network can link access to this site with your user account. You can avoid such a link by logging out of your account with the applicable social network before clicking on the graphics described above.

Please read the applicable data protection notices for information on the scope and purpose of the data collection, and on how your data is processed and used by the social network in question after you click on the graphics described above:


Use of Google Maps

Our website uses Google Maps of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA to display maps. When you visit our website your browser makes a direct connection with the Google servers, which means that personal data, especially your IP address, is transmitted to Google.

Please read the applicable data protection notices for information on the scope and purpose of the data collection performed by Google:

Use of web analysis tools (Matomo)

Our website uses the web analysis service Matomo for statistical evaluation. This software is configured according to the recommendations of the Independent Centre for Data Protection Schleswig-Holstein (Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein (ULD) and complies with the applicable data protection regulations.

Matomo uses so-called "cookies", text files that are stored on your computer and enable us to analyse your use of the website. For this purpose, the usage information produced by the cookie (including your abbreviated IP address) is stored on our server and on the server of our IT service provider on our behalf and is only evaluated internally. Your IP address is immediately made anonymous to prevent you being identified as the user. The usage information generated by the cookie is not passed to third parties and is used to identify and optimise relevant content of our online presence. You can prevent the use of cookies by setting up your browser software accordingly. However, this may mean that you cannot use all the features of our website.

If you do not wish usage information from your visit to be stored and evaluated, then you can stop this process of storage and use at any time by changing your browser settings. This will store a so-called opt-out cookie in your browser, which will prevent Piwik from acquiring any usage information. Please be aware that deleting your cookies will also delete the opt-out cookie. In this event you will have reactivate it.

Preventing data gathering by Matomo

Questions, suggestions, comments

If you have any questions, suggestions or comments about data protection then please contact us by email at

Updating this data protection declaration

Our data protection notices have to be updated from time to time to accommodate the continual development of the internet and the associated changes in the applicable legal regulations. We will inform you here about any relevant changes.

Solihull, July 2016